Every shirt is printed to order and fulfilled in the United States, then handed to USPS with online tracking. This page explains the normal timeline, shipping cost, and what to do if delivery does not go as expected.

1. Destinations we currently serve

We currently accept orders only for supported addresses in the United States. Standard service is intended for carrier-serviceable addresses in the 50 states and the District of Columbia. Address eligibility is confirmed at checkout and during fulfillment.

Availability for PO boxes, APO/FPO/DPO military addresses, U.S. territories or possessions, and certain remote locations may depend on the product, destination, and USPS service available to our fulfillment partner. If checkout accepts an address that later cannot be served, we will contact you. If no supported alternative address is available, we will cancel and refund the affected order.

2. Shipping rates

The threshold uses the discounted merchandise subtotal before shipping. Sales tax and other amounts shown separately at checkout do not count toward the free-shipping threshold.

3. Order processing, production, and delivery estimates

Business days exclude Saturdays, Sundays, and U.S. federal holidays. Delivery estimates are good-faith estimates, not guaranteed arrival dates. Peak periods, severe weather, natural disasters, address problems, carrier disruption, security review, and unusually high order volume can add time.

4. USPS service and tracking

Standard orders are normally handed to USPS, typically using USPS Ground Advantage® or another USPS service selected for the destination. USPS publishes a 2–5 business-day service standard for Ground Advantage, but the service is not guaranteed. Delivery to Alaska, Hawaii, and certain offshore or remote destinations may take longer.

We send tracking after the shipping label is created. A label-created notice means the parcel is being prepared; it does not necessarily mean USPS has physically accepted it. The first carrier scan may take 1–2 business days to appear after the label email.

5. Address accuracy and order changes

Please enter the recipient name, apartment or unit number, street address, city, state, ZIP Code, email, and phone number carefully. Email support@unmutetees.com within 6 hours after payment if an address needs correction. We will try to help, but a change is not guaranteed after production or label creation begins.

If delivery fails because the customer supplied an incorrect, incomplete, or unsupported address, any voluntary replacement shipment may require a US$8.99 reshipping charge. We cannot promise that USPS can intercept or reroute a parcel after acceptance.

6. Delayed, missing, or marked-delivered parcels

• If tracking has not updated within 2 business days after the label email, check again before contacting us; the parcel may be waiting for its first USPS acceptance scan.
• If tracking stops moving for an unusual period, send us the order number and tracking number. We will review the carrier history and help with the next reasonable step.
• If tracking says “Delivered” but the parcel is not visible, check the mailbox, porch, side entrance, parcel locker, household members, building staff, and nearby safe locations. Please also allow 24 hours because some scans appear before final placement.
• If the parcel is still missing, contact the local USPS office and email us. We may ask for written carrier information or other reasonable evidence before approving a replacement or refund.

Reporting a problem promptly helps preserve carrier records. It does not remove any delivery right or remedy that cannot lawfully be limited.

7. Sales tax and import charges

Orders are printed and shipped from within the United States, so customers should not be charged import duties on delivery. Any sales tax collected for the order is calculated and shown at checkout as required by the checkout configuration and applicable law.

8. Split shipments

We may divide an order into more than one parcel when operationally necessary. We will not charge additional standard shipping solely because we split an order. Separate tracking numbers may be provided, and parcels may arrive on different days.

9. Contact

Email support@unmutetees.com with your order number and a short description of the issue. We normally respond within 2 business days.

USPS service standards and tracking events are controlled by USPS. Our estimates explain the normal service we arrange; they are not a guarantee of a particular delivery date.